Most of us will be involved in an auto accident within our lifetimes. This means that we are likely to have a claim with an insurance company, either our own insurance company or someone else's insurance company. After nearly 15 years of experience in the field of insurance (most as a claims adjuster), I have come to realize that the majority of the public just doesn't get it (the claims process, that is).
Additionally, I also believe that the majority of auto claims adjusters don't get it.
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